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 Post subject: SLP - excellent service
PostPosted: Fri Sep 27, 2002 1:05 pm 
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Joined: Tue Feb 19, 2002 5:40 pm
Posts: 2
Location: Reading, Berkshire, UK
SLP - renowned for the SS are also a first class supplier for all add-ons.

I just ordered a few bits for the air induction side of my beast (see sig.). The first part order arrived with the K&N filter mistakenly replaced with a 1993 Air Inuduction Kit (see for sale section).

The wrong part had added significantly to the shipping costs and was of no use to me. One call to Art at SLP sorted the problem out. The K&N filter was dispatched straight away and I was told to keep the '93 kit for re-sale as compensation for their shipping error.

All this in one call. They are a pleasure to do business with and are looking at cheaper methods of shipment for the Loudmouth with center 4-way exhaust that I want to get in November.

It's good to get this level of service - some aftermarket suppliers won't even consider shipping to the UK.

If you haven't used SLP before, give them a try you won't regret it.

Gary

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2001 SS, T-Tops, M6, Hurst, Leather, 12 CD Changer. SLP airlid, K&N, SLP 85mm MAF, high-flow bellows, BMR STB, BMR LCAs, Loudmouth with Center-Quad tips.


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 Post subject:
PostPosted: Fri Sep 27, 2002 4:13 pm 
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Joined: Mon May 28, 2001 6:03 pm
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Location: Houston, TX
They're only great if you don't have an APO address. I won't deal with them. :)

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 Post subject:
PostPosted: Mon Sep 30, 2002 7:50 am 
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Joined: Wed Jan 02, 2002 11:54 am
Posts: 866
Location: Cardiff, South Wales, UK
That's exactly what happened to me through K&N except I got a Ford Explorer filter here in the UK and a spare FIPK element sitting at my sister's in Maryland. However, Jim Pace, from whom I ordered the FIPK, didn't give a rat's ass so it's nice to see service being provided elsewhere.


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